Unpack and place your flowers in a clean vase with fresh tap water for better breathing.

Keep your flowers in temperatures between 8 to 22 degrees Celsius, away from direct sunlight, vents, ceiling fans, or heat sources (including above refrigerator, T.V., or any other electronic devices)

Trim the stems at a 45-degree angle, removing about 1cm-2cm.

Take off foliage below the waterline, but leave some leaves along the stem.

Daily misting provides a boost for every type of flower.

Give a boost of freshness by removing drooping parts, re-cutting stems, and placing them again in fresh tap water.

Rose Charms uses temperature-controlled vans for all kinds of flower deliveries.

Some items may arrive in a bud to ensure maximum freshness.

This protective measure is taken to enhance flower longevity.

Please note that we make high efforts to closely resemble the ordered bouquet.

Though timely delivery is promised, rare delays may occur due to unavoidable situations such as weather. Customers will be notified in advance if situations are beyond our control.